Privacy Policy

Last updated: 8 July 2026

This Privacy Policy explains how Kontrol Cleaning handles personal information submitted through this site, enquiry forms, phone calls, emails and quote discussions.

Kontrol Cleaning provides commercial and office cleaning services for Melbourne businesses. The information collected through this site is used to respond to enquiries, understand cleaning requirements and manage communication about requested services.

1. Information we may collect

When you contact Kontrol Cleaning, we may collect information such as your name, phone number, email address, business name, suburb, site type, preferred cleaning schedule, access notes and priority cleaning areas.

We may also collect basic site information such as the page visited, enquiry source, browser type, device type and general usage data if analytics, hosting logs or security tools are configured for the site.

2. How we collect information

Information may be collected when you submit a form, call the business, send an email, request a quote, ask a question, or interact with this site. Some technical information may be collected automatically through standard hosting, analytics or security systems.

3. How we use information

We use enquiry information to respond to your request, prepare quote conversations, confirm service suitability, understand workplace cleaning requirements, manage follow-up communication and improve the online experience.

Kontrol Cleaning does not need sensitive personal information to respond to a commercial or office cleaning enquiry. Please avoid submitting unnecessary sensitive details through online forms.

4. Disclosure of information

Kontrol Cleaning does not sell personal information. Information may be shared only where reasonably required to operate this site, respond to enquiries, manage business administration, use service providers such as hosting or form tools, or comply with legal obligations.

5. Online forms, analytics and cookies

This site may use forms, hosting tools, analytics services or cookies to support enquiries, site performance and security. You can manage cookies through your browser settings. Disabling cookies may affect some online features.

6. Storage and security

Kontrol Cleaning takes reasonable steps to protect enquiry information from misuse, interference, loss, unauthorised access, modification or disclosure. No online transmission or storage method can be guaranteed as completely secure.

7. Access and correction

You may contact Kontrol Cleaning to ask for access to personal information held about you or to request correction of information that is inaccurate, incomplete or out of date.

8. Third-party links

This site may link to third-party pages or services. Kontrol Cleaning is not responsible for the privacy practices or content of third-party pages. Review the privacy policy of any external site you visit.

9. Policy updates

This Privacy Policy may be updated from time to time to reflect site, business or legal changes. The updated version will be published on this page with a revised date.

10. Contact Kontrol Cleaning

For privacy questions, access requests or correction requests, contact Kontrol Cleaning through the contact page or by calling 0421 608 495.